Privacy Policy

CrowdBuzz Marketing www.crowdbuzzmarketing.com Ujjain, Madhya Pradesh, India

Effective Date: May 2026 Last Updated: May 2026

At CrowdBuzz Marketing, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at www.crowdbuzzmarketing.com or engage our services.

By using our Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Website or Services.

1. Who We Are

CrowdBuzz Marketing is a full-service digital marketing agency based in Ujjain, Madhya Pradesh, India. We provide services including social media management, SEO, branding, graphic design, website development, packaging design, and paid advertising.

Data Controller: CrowdBuzz Marketing Ujjain, Madhya Pradesh — 456001, India Email: connect@crowdbuzzmarketing.com Website: www.crowdbuzzmarketing.com

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide Directly

When you fill out our contact form, request a quote, or communicate with us, we may collect:

Full name
Business name
Email address
Phone number / WhatsApp number
City and location
Website URL
Service requirements and budget range
Any other information you voluntarily share in messages or forms

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device type (mobile, desktop, tablet)
Operating system
Pages visited and time spent on each page
Referring website or source (e.g., Google, Instagram)
Date and time of your visit

2.3 Information from Third-Party Platforms

If you interact with our social media pages (Instagram, Facebook, LinkedIn, YouTube), those platforms may share certain information with us such as your profile name, likes, comments, or messages, subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries — When you fill our contact form or WhatsApp us, we use your details to get back to you with a proposal or consultation.
To provide our services — We use your information to deliver the digital marketing services you have engaged us for.
To send you updates — With your consent, we may send you updates about our services, new offerings, or marketing tips via WhatsApp, email, or SMS.
To improve our Website — We use browsing data to understand how visitors use our Website and improve the user experience.
To process payments — We use your billing information to raise invoices and process payments for services.
To comply with legal obligations — We may use your information to comply with applicable Indian laws and regulations.
For marketing and promotion — We may use project details and results (with your permission) in our portfolio and case studies for promotional purposes.

4. How We Share Your Information

CrowdBuzz Marketing does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your data with trusted third-party tools and service providers who assist us in running our business, such as:

Email and communication platforms (e.g., Gmail, WhatsApp)
Website analytics tools (e.g., Google Analytics)
Advertising platforms (e.g., Meta Ads, Google Ads) — only as needed to run your campaigns
Payment processors and banking services

These providers are bound by confidentiality obligations and may only use your data to perform services on our behalf.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority under applicable Indian laws, including the Information Technology Act, 2000.

4.3 Business Transfers

In the unlikely event of a merger, acquisition, or sale of CrowdBuzz Marketing, your information may be transferred to the new entity. You will be notified of any such change.

4.4 With Your Consent

We will share your information in any other circumstance only with your explicit prior consent.

5. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience.

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

5.2 Types of Cookies We Use

Essential Cookies — Required for the Website to function properly. These cannot be disabled.
Analytics Cookies — Help us understand visitor behaviour using tools like Google Analytics.
Marketing Cookies — Used by platforms like Meta (Facebook) Pixel to track the effectiveness of our advertisements.

5.3 Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our Website.

6. Data Storage & Security

6.1 Where We Store Your Data

Your personal information is stored on secure servers and communication tools. We primarily operate within India, and your data is handled in accordance with Indian data protection laws.

6.2 How We Protect Your Data

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. These include:

Secure HTTPS encryption on our Website
Password-protected access to client data
Limited access to personal data — only authorised team members can access it
Regular review of our data handling practices

6.3 Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. Once your data is no longer needed, we securely delete or anonymise it.

Inquiry data: Retained for up to 2 years
Client project data: Retained for up to 5 years for accounting and legal purposes
Website analytics data: Retained as per platform-specific policies (e.g., Google Analytics default)

7. Your Rights

As a user of our Website or a client of CrowdBuzz Marketing, you have the following rights regarding your personal data:

Right to Access — You can request a copy of the personal data we hold about you.
Right to Correction — You can ask us to correct any inaccurate or incomplete information.
Right to Deletion — You can request that we delete your personal data, subject to any legal obligations we may have to retain it.
Right to Withdraw Consent — If you previously consented to receive marketing communications, you can withdraw that consent at any time by contacting us or clicking “unsubscribe” in any email.
Right to Object — You can object to how we process your data in certain circumstances.

To exercise any of these rights, please contact us at hello@crowdbuzzmarketing.com. We will respond to your request within 30 days.

8. Children’s Privacy

Our Website and Services are not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it promptly.

9. Third-Party Links

Our Website may contain links to external websites, social media platforms, or third-party services. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

10. WhatsApp & Social Media Communication

When you contact us via WhatsApp, Instagram DM, Facebook, or LinkedIn, your messages and profile information are subject to the privacy policies of those respective platforms. We use the information you share through these channels only to respond to your queries and provide our services.

We will never share your WhatsApp number or social media details with third parties for marketing purposes without your consent.

11. Marketing Communications

With your consent, we may send you:

Service updates and new offerings
Marketing tips and resources
Promotional offers and packages

You can opt out of marketing communications at any time by:

Replying “STOP” to any WhatsApp or SMS message
Clicking “Unsubscribe” in any marketing email
Contacting us directly at hello@crowdbuzzmarketing.com

Please note that opting out of marketing communications does not affect our ability to send you service-related communications (e.g., project updates, invoices).

12. Compliance with Indian Laws

This Privacy Policy is drafted in compliance with applicable Indian laws, including:

The Information Technology Act, 2000
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Digital Personal Data Protection Act, 2023 (DPDPA)

We are committed to updating our practices as new regulations come into effect in India.

13. Changes to This Privacy Policy

CrowdBuzz Marketing reserves the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please Contact us